Document Type

Article

Publication Date

6-2026

Department

College of Business

Abstract

Artificial intelligence (AI) has revolutionized business practices and enabled relevant techniques in various sectors to drive efficiency and innovation. This study examines the impact of AI across business sectors by automating tasks, supporting intelligent decisions, and integrating into core operation processes. By examining the evolution of AI technologies and their applications from manufacturing to finance and customer services, this study illustrates AI’s capability to enhance operational efficiencies, innovate business models, and gain competitive advantages. Furthermore, this review addresses the challenges of AI integration, including ethical considerations and workforce implications, and outlines future research directions for addressing these complexities. This analysis charts the transformative impact of AI and frames the scope of its evolution in the business world.

Publisher's Statement

© 2026 Xi’an Jiaotong University. Publishing services by Elsevier B.V. on behalf of KeAi Communications Co. Ltd. Publisher’s version of record: https://doi.org/10.1016/j.dsm.2025.10.001

Publication Title

Data Science and Management

Version

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