Illuminated Devices: A Sociotechnical System to Broaden Access to Digital Assistance

Document Type

Article

Publication Date

2022

Department

Department of Cognitive and Learning Sciences

Abstract

User training and support are crucial factors in bridging the digital divide. The Illuminated Devices sociotechnical system, inspired by our experiences providing online support during COVID-19, will provide personal digital tutoring, accessible anywhere, even with limited prior technology experience. System development leverages a human-centered, design-based research approach. The project will culminate in a pilot rollout and evaluation at three community sites.

Publication Title

Repository of the International Society of Learning Sciences

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