Start Date

12-5-2020 12:30 PM

End Date

12-5-2020 12:32 PM

Description

Customer service is at the heart of Lean. The Van Pelt and Opie Library strives to meet customer (patron) needs even when they fall outside of the typical services provided by an academic library.

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May 12th, 12:30 PM May 12th, 12:32 PM

Customer Focus in the Library: The Children's Book Collection

Customer service is at the heart of Lean. The Van Pelt and Opie Library strives to meet customer (patron) needs even when they fall outside of the typical services provided by an academic library.

 

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