Start Date
20-5-2019 2:15 PM
End Date
20-5-2019 2:35 PM
Description
Visual Management and the Plan, Do, Check, Act (PDCA) Cycle are well known Lean methods. The Student Process Improvement Coordinators in the Office of Continuous Improvement at Michigan Technological University use white boards to track progress on recurring performance duties.These boards cover multiple areas of work and showcase how many students with different schedules keep track of their workload within the office. This case study examines how the Visual Management boards have changed through multiple cycles of PDCA, in pursuit of perfect visual communication between the students who work in the office, and also perfect performance. Specifically, this presentation will go over the phases of the Visual Management Boards and dig into the need for PDCA even when a process or current state seems to be “good enough.”
Included in
Business Administration, Management, and Operations Commons, Industrial and Organizational Psychology Commons, Management Information Systems Commons, Organizational Behavior and Theory Commons, Organization Development Commons
Track B: Growing Continuous Improvement: An Example of PDCA on Student Employee Visual Management Boards - Case Study
Visual Management and the Plan, Do, Check, Act (PDCA) Cycle are well known Lean methods. The Student Process Improvement Coordinators in the Office of Continuous Improvement at Michigan Technological University use white boards to track progress on recurring performance duties.These boards cover multiple areas of work and showcase how many students with different schedules keep track of their workload within the office. This case study examines how the Visual Management boards have changed through multiple cycles of PDCA, in pursuit of perfect visual communication between the students who work in the office, and also perfect performance. Specifically, this presentation will go over the phases of the Visual Management Boards and dig into the need for PDCA even when a process or current state seems to be “good enough.”
Comments
About the Presenter:
Dominique Aleo graduated with a bachelor’s degree in Biology in May 2019. She studied Pre-Med and will be attending Michigan State’s medical school this coming fall. Currently she is employed in the Office of Continuous Improvement at Michigan Technological University.