Event Title
Track B: Employee Engagement Through Continuous Improvement at Eagle Mine - Active Learning Session
Start Date
20-5-2019 2:45 PM
End Date
20-5-2019 3:35 PM
Description
One of the preeminent ways to drive employee engagement is through empowering workers at all levels to improve the work they do every day. This empowerment shows a level of respect that is the central tenet of a Lean Management System. At Eagle Mine, empowering employees and driving engagement encompass the main purpose in the Continuous Improvement process. When faced with the challenge of how to improve operations and empower employees, Eagle Mine chose to focus on providing an effortless way for employees to submit for review, ideas that would make their jobs easier, more efficient, and cost effective. After review, ideas that provide a tangible improvement are implemented with the help of the employee who submitted the idea and any other necessary resources. This program has resulted in cost savings totaling in the tens of millions of dollars over a few short years. At the end of the session, learners will have a real-world example of a system that is self-sustaining and driving improvements daily for their organization.
Track B: Employee Engagement Through Continuous Improvement at Eagle Mine - Active Learning Session
One of the preeminent ways to drive employee engagement is through empowering workers at all levels to improve the work they do every day. This empowerment shows a level of respect that is the central tenet of a Lean Management System. At Eagle Mine, empowering employees and driving engagement encompass the main purpose in the Continuous Improvement process. When faced with the challenge of how to improve operations and empower employees, Eagle Mine chose to focus on providing an effortless way for employees to submit for review, ideas that would make their jobs easier, more efficient, and cost effective. After review, ideas that provide a tangible improvement are implemented with the help of the employee who submitted the idea and any other necessary resources. This program has resulted in cost savings totaling in the tens of millions of dollars over a few short years. At the end of the session, learners will have a real-world example of a system that is self-sustaining and driving improvements daily for their organization.
Comments
About the Presenters:
Cyndi Ketzenberger is the Continuous Improvement Lead at Eagle Mine LLC. She received her B.S. degree in Civil Engineering from Michigan Technological University, and an M.S. in Mechanical Engineering from Colorado State University. She worked as a design engineer for wastewater treatment, then as an environmental project engineer in the wood products industry. Upon completion of her graduate degree, she made the transition to the automotive industry which evolved from quality engineering, to process improvement as a Six Sigma Black Belt, and business operating systems management. At Eagle Mine, she is responsible for the development and maintenance of the continuous improvement program.
Luke Ramlow is a Continuous Improvement Coordinator for Eagle Mine LLC. He received his B.S. in Mechanical Engineering Technology from Northern Michigan University and MBA from Augsburg College in Minneapolis MN. Upon graduating, he worked in automotive manufacturing for 5 years in various roles. Upon receiving his MBA, he made a switch from Manufacturing to Health Care and worked for Mayo Clinic as a Health Systems Engineer. He also taught Systems Engineering in the Mayo Clinic College of Medicine and was awarded the rank of Instructor. Luke has worked as an Operations Manager for RTI Surgical overseeing the operations of four departments charged with assembling, labeling, and packaging medical devices. At Eagle Mine he works with departments across Mining Operations to evaluate and improve processes using Lean/Six Sigma methods.