Educating students for the service economy: An undergraduate curriculum in service systems engineering, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Sheryl Sorby, John W. Sutherland
College of Business Publications

Curriculum model for service systems, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, John W. Sutherland, Sheryl Sorby, Nilufer Onder
College of Business Publications