Integrating a multi-disciplinary program using concept mapping, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Amlan Mukherjee, Nilufer Onder, John W. Sutherland
College of Business Publications

Developing a curriculum in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Amlan Mukherjee, Nilufer Onder, John W. Sutherland
College of Business Publications

A first course in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Service systems engineering: New course development – Service systems operations, Dana M. Johnson, Gregory A. Graman, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Educating students for the service economy: An undergraduate curriculum in service systems engineering, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Sheryl Sorby, John W. Sutherland
College of Business Publications

Future engineers: leading the charge in the service sector, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Curriculum model for service systems, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, John W. Sutherland, Sheryl Sorby, Nilufer Onder
College of Business Publications