Resources and future availability of agricultural biomass for energy use in Beijing, Fengli Zhang, Chen Li, Yajie Yu, Dana M. Johnson
Michigan Tech Publications

Measuring the regional availability of forest biomass for biofuels and the potential of GHG reduction, Fengli Zhang, Dana M. Johnson, Jinjiang Wang, Shuhai Liu, Shimin Zhang
College of Business Publications

The effect of waiting time on patient perceptions of care quality, Quinton J. Nottingham, Dana M. Johnson, Roberta S. Russell
College of Business Publications

Drivers of patient satisfaction in medical clinics, Dana M. Johnson
TechTalks

Integrating multimodal transport into forest-delivered biofuel supply chain design, Fengli Zhang, Dana M. Johnson, Jinjiang Wang
College of Business Publications

Facilitative learning model for student engagement in a project management course: a case study, Dana M. Johnson, L. Wanless
College of Business Publications

Perceptions of care quality and the effect on patient satisfaction, Dana M. Johnson, Roberta S. Russell, Sheneeta W. White
College of Business Publications

SEM of service quality to predict overall patient satisfaction in medical clinics: a case study, Dana M. Johnson, Roberta S. Russell
College of Business Publications

Patient perceptions of quality: analyzing patient satisfaction surveys, Roberta S. Russell, Dana M. Johnson, Sheneeta W. White
College of Business Publications

Student facilitated learning in project management: A case study, Dana M. Johnson, Linda Wanless
College of Business Publications

Outsourcing practices of Midwest US public universities, Dana M. Johnson, Gregory A. Graman
College of Business Publications

Multi-year multivariate modeling of service quality and patient satisfaction, Dana M. Johnson, Roberta S. Russell, Sheneeta W. White
College of Business Publications

Analyzing patient satisfaction surveys for process improvement, Dana M. Johnson, Roberta S. Russell, Sheneeta W. White
College of Business Publications

Modeling healthcare service quality to predict patient satisfaction: a case study, Dana M. Johnson, Roberta S. Russell, Sheneeta W. White
College of Business Publications

Experiential learning: A case of advanced project management, Dana M. Johnson
College of Business Publications

Benchmarking: success producer or failure preventer?, Dana M. Johnson, Nada R. Sanders
College of Business Publications

Patient perceptions of quality, Dana M. Johnson, Roberta S. Russell
College of Business Publications

THE Project Competition: A Case Study, Dana M. Johnson
College of Business Publications

Development of a simulation model of biomass supply chain for biofuel production, Fengli Zhang, Dana M. Johnson, Mark Johnson
College of Business Publications

Woody forest residue supply chain for biofuels, Fengli Zhang, Robert E. Froese, Dana M. Johnson
College of Business Publications

Comparative review of biofuel supply chains, Dana M. Johnson, Fengli Zhang, E. J. Harrison, K. Hanninen
College of Business Publications

Woody biomass supply chain and infrastructure for the biofuels industries, Dana M. Johnson
College of Business Publications

Sustainable mobility via a biomass supply chain for biofuel production, Fengli Zhang, Dana M. Johnson, Mark Johnson, D. R. Sutherland
College of Business Publications

Comparative analysis of life cycle greenhouse gas emissions of supply chains for biofuel and fossil fuel production, Fengli Zhang, Robert Handler, Dana M. Johnson, David R. Shonnard
College of Business Publications

Upper Midwestern U.S. consumers and ethanol: Knowledge, beliefs and consumption, Dana M. Johnson, Kathleen E. Halvorsen, Barry D. Solomon
College of Business Publications

Integrating sustainability through application and research in a graduate OM course, Dana M. Johnson
College of Business Publications

Modeling the operations strategy for outsourcing of non-core operations in institutions of higher education, Gregory A. Graman, Dana M. Johnson
College of Business Publications

Teaching effectiveness as measured by student evaluation of teaching: an empirical study, Dana M. Johnson
College of Business Publications

A proposed closed-loop supply chain model for cellulosic ethanol from woody biomass, Gregory A. Graman, A. P. Kastamo, Dana M. Johnson
College of Business Publications

Biomass feedstock supply chains, Gregory A. Graman, A. Kastamo, Dana M. Johnson
College of Business Publications

GIS-based approach of identification of the optimal pulpwood-to-biofuel facility location in Michigan's Upper Peninsula, Fengli Zhang, Dana M. Johnson, John W. Sutherland
College of Business Publications

Online learning versus face-to-face instruction in a project management course, Dana M. Johnson
College of Business Publications

Beliefs on climate change and the impact on firms’ operations, Dana M. Johnson, Kathleen E. Halvorsen, Barry Solomon
College of Business Publications

Integrating a multi-disciplinary program using concept mapping, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Amlan Mukherjee, Nilufer Onder, John W. Sutherland
College of Business Publications

Developing a curriculum in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Amlan Mukherjee, Nilufer Onder, John W. Sutherland
College of Business Publications

Service quality in higher education, Anita Quinn, Gina Lemay, Peter Larsen, Dana M. Johnson
College of Business Publications

A pedagogical approach integrating research and applied learning in a graduate OM course, Dana M. Johnson, Cynthia Hodur, Tanya Sickels, Paul Skinner
College of Business Publications

A first course in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Market analysis and considerations for alternative energy technologies, Dana M. Johnson
College of Business Publications

Cost and financial feasibility of bioenergy: Regional case studies of two electric power technologies, Dana M. Johnson, James H. Whitmarsh, Jillian R. Waterstraut
College of Business Publications

Service systems engineering: New course development – Service systems operations, Dana M. Johnson, Gregory A. Graman, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

A conceptual framework for integrated stochastic modeling of multi-dependent systems, Dana M. Johnson, Roger Kieckhafer, Amlan Mukherjee
College of Business Publications

Educating students for the service economy: An undergraduate curriculum in service systems engineering, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Sheryl Sorby, John W. Sutherland
College of Business Publications

Future engineers: leading the charge in the service sector, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Curriculum model for service systems, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, John W. Sutherland, Sheryl Sorby, Nilufer Onder
College of Business Publications

Hospital OR inventory process improvement prior to ERP module implementation, Dana M. Johnson, Daniel Mattson
College of Business Publications

Integrating multiple manufacturing initiatives: challenge for automotive suppliers, Dana M. Johnson, Jichao Sun, Mark Johnson
College of Business Publications

Challenges to implementing drinking water technologies in developing world countries, David R. Hokanson, Qiong Zhang, Joshua R. Cowden, Alexis M. Troschinetz, James R. Mihelcic, Dana M. Johnson
College of Business Publications

Operations management toolbox, Dana M. Johnson
College of Business Publications

Integrated strategy of industrial product suppliers: Working with B2B intermediaries, Mark Johnson, Dana M. Johnson
College of Business Publications

Classification and application of problem solving quality tools: A manufacturing case study, Catherine Hagemeyer, John K. Gershenson, Dana M. Johnson
College of Business Publications

Computer simulation as an educational medium for operations management education, Dana M. Johnson, Mark Johnson, Daniel Mattson
College of Business Publications

Integrative total productive maintenance: Lean practices, Mark Johnson, Dana M. Johnson
College of Business Publications

Using computer simulation as an educational alternative to hands-on application, Dana M. Johnson, Mark Johnson
College of Business Publications

Certified success: Integrating sustainability into corporate management systems, Dana M. Johnson, Christa Walck
College of Business Publications

Interdisciplinary application of operations management: An educational center, Dana M. Johnson, Paul Nelson
College of Business Publications

Adaptation of organizational change models to the implementation of quality standard requirements, Dana M. Johnson
College of Business Publications

Applying accounting principles to the dissolution of a law firm, A. Reinstein, Dana M. Johnson
College of Business Publications

Empirical study of QS-9000 using principal components analysis and robust regression, Dana M. Johnson
College of Business Publications

Incorporating strategic and environmental objectives in the equipment justification process, Dana M. Johnson, Paul A. Nelson
College of Business Publications

Integrated manufacturing initiatives in automotive industry, Dana M. Johnson
College of Business Publications

Application of work group methodologies in the implementation of a lean production system, Mark Johnson, Dana M. Johnson
College of Business Publications

Applying accounting principles to the dissolution of a law firm, Alan Reinstein, Dana M. Johnson
College of Business Publications

Empirical study of second‐tier automotive suppliers achieving QS‐9000 Reference No. 718, Dana M. Johnson
College of Business Publications

Delivering high quality/low-cost products to the consumer and profits to the shareholders: Can it be done in the e-commerce environment?, Dana M. Johnson
College of Business Publications

Integrate environmental, quality, and forest certification, Dana M. Johnson, Christa L. Walck
College of Business Publications

Operational improvement through student team assessment of company operations, Dana M. Johnson
College of Business Publications

Delivering high quality/low-cost products to the consumer and profits to the shareholders: Can it be done in the e-commerce environment?, Dana M. Johnson
College of Business Publications

Lessons learned from industry: Applying capacity planning in an institution for higher education, Dana M. Johnson
College of Business Publications

Linking QS‐9000 to quality performance outcomes, Dana M. Johnson
College of Business Publications