A model curriculum for service systems engineering using a Delphi technique, S. A. Sorby, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Frederick Sutherland
College of Business Publications

Defining a curriculum for service systems engineering, S. A. Sorby, Leonard J. Bohmann, Thomas David Drummer, T. D. Frendewey, Dana M. Johnson, Kris G. Mattila, John W. Sutherland, R. O. Warrington
College of Business Publications