Using agent-based modeling to study construction labor productivity as an emergent property of individual and crew interactions, Matt Watkins, Amlan Mukherjee, Nilufer Onder, Kris G. Mattila
Michigan Tech Publications

Developing a curriculum in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Amlan Mukherjee, Nilufer Onder, John W. Sutherland
College of Business Publications

A first course in service systems engineering, Dana M. Johnson, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

Service systems engineering: New course development – Service systems operations, Dana M. Johnson, Gregory A. Graman, Leonard J. Bohmann, Kris G. Mattila, Nilufer Onder, John W. Sutherland
College of Business Publications

A model curriculum for service systems engineering using a Delphi technique, S. A. Sorby, Leonard J. Bohmann, Dana M. Johnson, Kris G. Mattila, Frederick Sutherland
College of Business Publications

Defining a curriculum for service systems engineering, S. A. Sorby, Leonard J. Bohmann, Thomas David Drummer, T. D. Frendewey, Dana M. Johnson, Kris G. Mattila, John W. Sutherland, R. O. Warrington
College of Business Publications