Integrating a multi-disciplinary program using concept mapping

Document Type

Conference Proceeding

Publication Date



The technique of concept mapping was used in the design and development of two new courses in Service Systems Engineering. Service System Engineering spans across multiple disciplines within engineering, sciences, and business so the concept mapping was a particularly useful activity. Concept mapping identified purposeful overlaps, eliminated significant redundancy, and identified building blocks between courses. It also aided in ensuring programmatic objectives were achieved throughout the entire curriculum. As a result of identifying concept mapping as a powerful tool for curriculum integration, the next step in the concept mapping process will be to look at all the other courses in the degree program and expand the concept map so that it is more comprehensive. This paper outlines the process, discusses resultant modifications to the curriculum, and provides a sample of the concept map.

Publisher's Statement

© 2009 POMS. Publisher’s version of record can be accessed here.

Publication Title

Proceedings of the 2009 Production and Operations Management Society (POMS) Conference