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This qualitative study explored how women who filed complaints against their universities initially formed expectations when they joined their universities and how they later discovered their expectations were not met. Interviews suggested that as applicants the women assessed: 1) whether the university would provide an environment that would foster the achievement of their goals; 2) whether the university would reward their efforts and success; and 3) whether their individual characteristics matched the university's needs. They also assumed that the university would be fair. Upon entering their universities, the women expected to exchange their abilities and hard work for the organization's provision of an environment fostering success as well as rewards for that success. These expectations were not met when the women found they had to work in a difficult environment with inadequate resources and when they experienced few rewards from the organization for their achievements. [PUBLICATION ABSTRACT]

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© 2005 Journal of Business and Management. Article deposited here in compliance with publisher's policies. Publisher’s version of record:

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Journal of Business and Management


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