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Title
How do we teach usability? An Investigation of Usability Instruction in Technical Communication
Date of Award
2013
Document Type
Dissertation
Degree Name
Doctor of Philosophy in Rhetoric and Technical Communication (PhD)
College, School or Department Name
Department of Humanities
First Advisor
Karla Kitalong
Abstract
This dissertation investigates the curricular implementation of usability instruction in technical communication. Though there are a plethora of publications and studies on usability in technical communication, little discussion focuses on usability instruction in the classroom or its implementation in the curriculum. Thus, this exploratory qualitative research seeks to contribute to a better understanding about technical communication students' and instructors' knowledge of and experiences with usability practices in the classroom, the challenges that impacted their usability efforts, and their recommendations on how their efforts could be improved. The study results demonstrate the need for more productive discussion on this issue and for developing more effective strategies for implementing usability in the classroom.
Recommended Citation
Chong, Felicia E., "How do we teach usability? An Investigation of Usability Instruction in Technical Communication", Dissertation, Michigan Technological University, 2013.